We are new breed of Management, Information Systems and Technology consulting firm dedicated to providing comprehensive and value-added Information Technology solutions and management support services to financial and Public sector institutions.
We specialise in providing professional and independent Advice and support in Information and Financial systems.
Our commitment is to add value, build business advantages and engineer business change to our customers through the implementation of effective customer driven application of leading-edge IT solutions and new business methods.
We aim at making our clients become more competitive in their market places and more effective in their internal operations through the implementation of effective user-driven integrated computerised systems.
Efficient Client Support
We administer the delivery of services to our clients customers as well as provide support to business development, client management, and service delivery teams.Serving as a link between business management and clients
Our on-line support center provides quick responses and remote assistance with range of services provided to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of the product.
We further business contacts, motivated by cost reduction and improved service for the customer. Our alliances are often bounded by a single agreement with equitable risk and opportunity share for all parties involved and are typically managed by an integrated project team.
We allow for a joint venture (JV) were we partner with alliances and agree to pool resources for the purpose of accomplishing a specific task. This task can be a new project or any other business activity.
Database Maintenance Services
We provide comprehensive systems and database maintenance services to clients who need to provide round-the-clock data access for their operations and to their customers (such as ISP’s, Banks etc). Our objective is to minimise systems down-time by ensuring that the networks and communication systems are maintained, appropriate data backup and disaster recovery procedures are devised and implemented.
Ability to perform online index rebuilds (in certain cases), rebuild in tempdb, asynchronous statistics updates, DBCC checks on file groups, backup compression, and more.
We always seeking to consolidate and further our customers enterprise-wide needed services, provided based on specialized knowledge, best practices, and technology to serve internal (and sometimes external) customers and business partners.
Drawing from international best practice, our technical capability allows for the practical application of financial and management accounting data to measure performance, assess operational capability, investigate possible opportunities and model the outcomes of potential projects. Our work is practical, with a strong emphasis on implementation, diagnostic studies and applying scenario based planning.
99% Service Uptime Guarantee
We are heavy investors in technology; this is a major factor because we strive to provide 100% uptime to all or services and technologies and also client’s technologies supported by us. To achieve this we have invested in many cloud server failover points. To automatically switch services, thereby ensuring we are reachable 24/7.
Connecting systems most times may be slow due to their own network challenge, but our services are 99% available at every point in time.The 1% lost is a pre-defined downtime gap usually used to execute various scheduled maintenance procedures aimed at eliminating any eventual server issues and improving the server's/ systems performance